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  • IT Automation If you're like most growing companies, chances are your Help Desk evolved incident-by-incident. But sooner than you think, you'll need something more - more automation, more customization, more dedication to total efficiency. And they've put together a free Help Desk Automation Resource Pack to fill you in on the available options. Your free Pack contains both an IT Automation Success Kit and a Help Desk/Service Desk Transformation Success Kit. In them, you'll learn:
    • How to cut service costs while increasing service levels
    • How to automate call delivery with screen pops, skills-based routing, and intelligent transfer
    • How to automate common customer requests like status checks, password resets, and more
    One day soon, you just may wake up to discover that your company has outgrown your current help desk's limits. Registering for your free Resource Pack is the first step to making sure that day never comes.

    Request Free!
  • Getting a Head Start in Software Asset Management Did you know: Organizations typically over-spend on software by 20 percent each year. That's right. For every $1,000 spent on software, typically around $200 is wasted. Why? For a variety of reasons – purchasers don't realize the software already exists elsewhere in the organization, unused software isn't harvested for re-deployment, software is procured outside of volume licensing agreements, the list goes on… At the same time as wasting cash on unnecessary purchases, most organizations are also leaving themselves open to punitive fines by failing to ensure they are correctly licensed for the software installed across the network. A smart Software Asset Management (SAM) initiative can solve both of these problems. Discover how SAM can help your organization, and how to kickstart your own initiative, by downloading this free white paper, comprising:
    • The 5 key components of a well-planned SAM initiative
    • The 4 ways you can expect to save, with a detailed analysis of each!
    • Proven steps to planning and realizing your own SAM initiative
    • What you could save by avoiding BSA fines and duplicate licensing fees, via a specially created ROI calculator
    Download your white paper today and get a free trial version of FrontRange Discovery to see exactly what software is on your network. Simply complete the registration form to get started!

    Request Free!
  • IT Innovation Success Kit There might be a new version of Remedy out, and it's still got one feature you'll definitely recognize: high maintenance fees. Fortunately, there's a new generation of options available. Learn how they can save you money while boosting satisfaction metrics, in this "IT Innovation Success Kit." The Kit contains an executive-level briefing for slashing maintenance costs by unifying infrastructure and service management; 5 use cases to illustrate the benefits of that unification; and a prescriptive path for integrating your service catalog and CMDB. Learn:
    • How to cut costs by empowering your service desk to automatically perform common tasks-like remote desktop support, password resets, or redeploying problem software
    • How to boost efficiency with capabilities you never thought you'd see-like letting agents remotely analyze users' PCs, or installing a software upgrade in 15 minutes flat, from request to fulfillment
    • How a unified approach to IT operations management and service management can save you time, money, and hassle
    Plus, you may qualify to receive a free one-hour Service Desk Efficiency Improvement assessment. FrontRange Solutions analysts will ask the tough questions it takes to determine where your service desk is paying off for you-and where it's not.

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  • Installing and Configuring SharePoint 2010 Free 125 Page User Guide Have you tried all online links and are still stuck with the SharePoint 2010 installation? Then you certainly need to download this guide. This step by step guide shows how to install SharePoint 2010 on a virtual machine. Each step shows a screenshot that will help users to better understand the step. Host computer used during the preparation of this guide was a Vista (32-bit) machine (IBM 64-bit). Guest machine used was VMware workstation 7.0.

    The guide lists hardware and software requirements. It has up-to-date links to download pre-requisite software. Pre-requisite software has to be installed in a particular order. This is the most comprehensive compilation of SharePoint 2010 installation steps.

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  • Best Practices for Fixed Asset Managers In the world of accounting, the savings potential of improved fixed asset management is often overlooked, yet sound fixed asset management can yield substantial tax savings in depreciation deductions.

    The goal of this paper is to help you learn about best practices for fixed asset management and suggests tips for implementing them in your organization. These best practices will help you to seek out potential savings in your fixed asset base and show you how to save time in the process. The suggestions will guide you in how to:
    • Establish an accurate baseline of fixed assets
    • Select the right tool for the job
    • Rely on accurate depreciation calculations
    • Stay up to date with legislative changes
    • Produce targeted financial reports
    • Get trained on the system you employ
    • Add modules or services when appropriate
    In the final section, you will be introduced to the Sage line of Sage FAS Fixed Asset solutions and learn how these fixed asset management tools can build the foundation of your future best practices.

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  • Dialed-up Distribution Higher productivity is just a voice command away. See how one company uses adaptive voice picking software and Motorola wearable computers to realize a 99.9% picking accuracy. This compelling video case study chronicles the success achieved by Progistix – one of Canada's largest 3PLs – after they implemented Motorola wearable mobile computers and adaptive voice picking software. The combination results in:
    • Fast, accurate voice picking
    • Better than 99.9 percent accuracy
    • Best-in-class on-time performance
    • Significantly improved productivity
    • Improved customer satisfaction
    Make your warehouse operations more productive, your employees more focused, and your customers more satisfied. Register for this video case study to find out how.

    Request Free!
  • Die Leistungsfhigkeit des CDN steigern und damit Ihr Unternehmen Ihren Unternehmenserfolg optimieren Leistung ist gut. Mehrwert für das Unternehmen ist besser. Deshalb standen bei der Konzeption der XD Plattform die Antworten auf betriebswirtschaftliche Fragen an erster und die Geschwindigkeit an zweiter Stelle. Mit dieser Technologie werden Inhalte schneller und konstanter bereitgestellt als mit anderen führenden CDNs. Gleichzeitig liefert sie Transparenz über die Netzwerkbedingungen auf der „letzten Meile", schützt den Ursprung und speichert die Inhalte im Cache effizienter. Damit verfügen Sie über die Leistungsfähigkeit, alle nur denkbaren Möglichkeiten für Ihre Online-Geschäftstätigkeit zu planen, auszuführen und zu vermarkten.

    Laden Sie dieses Papier herunter, um zu erfahren, wie die XD Plattform Ihrem Unternehmen folgende Perspektiven eröffnen kann:
    • Kundenbeziehungen durch die Bereitstellung von Inhalten mit höherer Bitrate verbessern
    • Beschleunigte Downloads neuer Titel für Premium-Kunden anbieten
    • Abschlussquote durch den Einsatz interaktiver Demos steigern
    • Kundenzufriedenheit durch Netzwerktransparenz in Echtzeit steigern
    • Inhalte und Anwender für neue Vermarktungsstrategien in verschiedene Segmente aufteilen


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  • Optimisez les performances de votre CDN, Et dveloppez votre activit Les performances, c'est bien. Donner de la valeur à son entreprise, c'est mieux. Voilà pourquoi la Plate-forme XD a été conçue en premier lieu pour aider les entreprises à faire face aux défis auxquels elles sont confrontées, et en second lieu dans une optique de vitesse. Elle permet de diffuser les contenus plus vite et avec plus de régularité que les principaux autres CDN, tout en offrant une visibilité sur les conditions réseau de la boucle locale, en protégeant votre origine et en autorisant une mise en cache plus efficace de vos contenus. Elle vous confère ainsi toute latitude pour imaginer ce que vous pourriez faire dans le cadre de votre activité en ligne, le réaliser et... le monnayer.

    Téléchargez cet article afin d'apprendre comment la Plate-forme XD peut permettre à votre entreprise :
    • d'améliorer la relation client en diffusant des contenus à un débit supérieur
    • d'offrir des téléchargements plus rapides des nouveaux titres à ses utilisateurs privilégiés
    • d'augmenter ses taux de conversion en ajoutant des démos de contenus Rich Media attrayants
    • d'accroître la satisfaction de ses clients grâce à une visibilité en temps réel des conditions réseau
    • de segmenter les contenus et les utilisateurs en vue de nouvelles stratégies de monétisation


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  • Increasing Performance in Enterprise Anti-Malware Software This series examines the factors that contribute to slow anti-malware performance, the factors to consider when selecting an anti-malware solution, and finally, the best practices for deploying anti-malware products. Anti-malware software is an essential defense against malicious software that should be run on every system whether at home or in a large enterprise. These products have evolved into threat detection suites designed to protect systems against very sophisticated attacks. At the same time, they have become so resource intensive that they impact overall system performance and user productivity. It's now critical to select a product that has an efficient, integrated, single scan engine and has been optimized for the OS on which it is to be used. This will result in an anti-virus, anti-malware infrastructure that's easy to manage while at the same time minimizing the impact on system performance and user productivity.

    Written by: Realtime Publishers, Sponsored by: Sunbelt Software

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  • An In-Depth Look at ROI But is investing more money in the same old networking infrastructure wise? In this white paper, Riverbed discusses its compelling and powerful return on investment in hard dollars, and a way to leap past the obstacles preventing you from reaching your IT objectives.

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  • Capturing Cost Savings Today and Market Share Tomorrow with HP and Oracle Solutions Explore ideas on the topics: consolidation and infrastructure, combining virtualization and automation, to reduce your cost, making better hardware decisions, and optimizing your data center facilities.

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